Last updated: January 15, 2025
1. Acceptance of Terms
By installing, accessing, or using the Mosaic browser extension and subscribing to Mosaic Pro, you agree to be bound by these Terms of Service. If you do not agree to these Terms, do not use the Extension.
2. Description of Service
Mosaic is a browser extension that provides window and tab management features, layout organization tools, focus enhancement effects, and customizable visual settings. We offer both free and premium (Pro) features through a subscription service.
3. Subscription Service
3.1 Subscription Plans
- Monthly Plan: $5.99/month, billed monthly
- Yearly Plan: $59.99/year, billed annually
- Free Trial: 7 days at no cost, auto-converts to paid plan
3.2 Billing Terms
- All fees are in USD and exclude applicable taxes
- Subscriptions auto-renew unless cancelled
- Payment processed via Stripe payment processor
- Pro features activate immediately upon payment confirmation
- You authorize recurring charges to your payment method
3.3 Free Trial
- New users eligible for one 7-day free trial
- Trial begins upon payment method verification
- Cancel anytime during trial to avoid charges
- Auto-converts to selected paid plan if not cancelled
4. Cancellation and Refunds
4.1 Cancellation Rights
- Cancel subscription anytime via Stripe Customer Portal
- Cancellation effective at end of current billing period
- Pro features remain active until period expires
- No partial refunds for unused portions of billing periods
4.2 Refund Policy
- Free trial cancellations: No charges applied
- No refunds for subscription fees except as required by law
- Refund requests considered for technical issues preventing service use
- Contact support for exceptional circumstances
5. User Obligations
5.1 Permitted Use
You may use Mosaic for personal productivity, managing browser windows and tabs, and customizing your browsing experience.
5.2 Prohibited Activities
You may NOT:
- Reverse engineer, decompile, or modify the Extension
- Use the service for illegal or unauthorized purposes
- Share subscription credentials with others
- Attempt to bypass payment or subscription verification
- Use automated tools to interact with the service
6. Privacy and Data Protection
Your privacy is important to us. Our collection and use of information is governed by our Privacy Policy, which is incorporated by reference into these Terms.
7. Service Availability
- We strive for 99.9% service availability
- Planned maintenance will be communicated in advance
- No guarantees of uninterrupted service availability
- Service relies on Chrome Web Store, Stripe, Supabase, and Netlify
8. Limitation of Liability
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim
- We are not liable for indirect, incidental, special, consequential, or punitive damages
- Extension modifications to browser behavior are at your own risk
9. Auto-Renewal Notice
IMPORTANT: Your subscription will automatically renew at the end of each billing period using your stored payment method. You will be charged the then-current subscription fee. To avoid charges, you must cancel before your next billing date through the Stripe Customer Portal accessible via the Extension.
10. Trial Conversion Notice
FREE TRIAL USERS: Your trial will automatically convert to a paid subscription using your provided payment method unless you cancel during the trial period. You can cancel anytime through the Stripe Customer Portal.
11. Contact Information
For questions about these Terms: contactinfo.mosaic@gmail.com
For subscription and billing support: Use Stripe Customer Portal via the Extension
